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Settlement Services

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Photo by Katie Moum on Unsplash
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This page has links to information and organizations that can help once you've arrived in Canada, with a particular emphasis on services available in British Columbia and the Metro Vancouver region.

In addition to settlement services, there are a wide variety of other community resources in Vancouver and surrounding areas that you can take advantage of. Please see our Community Resources and Social Services guide for more information.

Settlement Services

In order the settle into your new life, you might need some additional assistance and support. Use the resources below to find organizations in your geographic area that can help you navigate the challenges you're facing. Note that the availability of certain services may depend on your current status in Canada (e.g., citizen, permanent resident, refugee/refugee claimant, temporary foreign worker, student, etc.).

Canada-wide directory of settlement services for newcomers of all types. Search by geographic location and type of service.

Southern BC directory of settlement services for newcomers of all types. Search by geographic location. 

BC-wide map of support services for migrant workers in particular.

Provides assistance to temporary residents, permanent residents, and naturalized citizens in Metro Vancouver. Types of service include: settlement, employment, language learning, housing, and health.

Provides assistance to immigrants and refugees in Metro Vancouver. Types of service include: settlement, employment, language learning, housing, health, and legal.

Provides assistance to immigrant, refugee, migrant, and mainstream communities in Metro Vancouver. Types of service include: settlement, employment, counselling, language learning, and interpretation/translation.

Provides assistance to immigrant and other communities in Metro Vancouver. Types of service include: settlement, employment, language learning, interpretation/translation, housing, and legal.

Provides assistance to newcomers and other diverse communities in Surrey, Langley, Delta, and White Rock. Types of service include: settlement, employment, language learning, interpretation/translation, and counselling.

Provides assistance to immigrant and other communities in Surrey, Delta, White Rock, and Langley. Types of service include: employment, housing, and counselling.

Provides assistance to newcomers on the North Shore. Types of service include: settlement, employment, and language learning.

Provides assistance to temporary foreign workers, with a particular emphasis on farm workers. Types of service include: recreation, education, and translation.

Provides assistance to temporary foreign workers in BC. Types of service include: legal.

Neighbourhood Houses

Neighbourhood houses are good places to find out about community services, meet new people, and explore volunteer opportunities. They are intended as welcoming spaces where people of all ages, nationalities, and abilities can attend, participate, belong, and learn. Below are some of the neighbourhood houses you can visit in Vancouver and surrounding areas.

Address: 4065 Victoria Dr, Vancouver, BC. Phone: (604) 874-4231.

Address: 5288 Joyce St, Vancouver, BC. Phone: (604) 435-0323.

Address: 573 E Hastings St, Vancouver, BC. Phone: (604) 215-2030.

Address: 2131 Renfrew St, Vancouver, BC. Phone: (604) 251-1225.

Address: 1019 Broughton St, Vancouver, BC. Phone: (604) 683-2554.

Address: 2305 W 7th Ave, Vancouver, BC. Phone: (604) 736-3588.

Address: 2425 Oxford St, Vancouver, BC. Phone: (604) 254-5401.

Address: 3981 Main St, Vancouver, BC. Phone: (604) 879-7104.

Address: 800 E Broadway, Vancouver, BC. Phone: (604) 879-8208.

Address: 6470 Victoria Dr, Vancouver, BC. Phone: (604) 324-6212.

Address: 15455 Vine Ave, White Rock, BC. Phone: (604) 538-5060.

Address: 4460 Beresford St, Burnaby, BC. Phone: (604) 431-0400.

Address: 225 2nd St E, North Vancouver, BC. Phone: (604) 987-8138.

Settlement Workers in Schools

Settlement workers in schools provide orientation information and support to recently arrived immigrant students in the K-12 public school system, as well as to their families.

In Metro Vancouver, settlement workers are available to help in many school districts, including the following:

Additional Resources

Resources for settlement service providers that include best practices, toolkits, reports and more.

Information from the CRA about income tax.

A large collection of legal guides on different immigration related topics. Includes some material in languages other than English.

Canadian government information and resources to help you on arrival.

Guides in 8 languages with information about how to find housing in Canada.

Two-page fact sheets that summarize statistics, expert analysis, and research materials on a range of settlement and integration topics.

Site from the city of Vancouver provides information on services, First Nations and diversity.

Provides information on how to adapt to the Canadian environment, directories of agencies, and links to resources.

Provides information for BC newcomers on immigration and settlement services, support community integration, and connects people with library and language resources.

Includes suggested resources for housing, food, education, employment, health, social activities, recreation, transportation, and more.

Useful Websites

A free mobile app designed to fast-track BC newcomers to successful and sustainable settlement by providing them recommended information and services tailored specifically to their needs, circumstances, and varying stages of settlement. Available on iOS and Android.

Click on "Immigrants and Refugees" on the home page and enter your postal code to find services in your neighbourhood. You can also search by specific type of service.

Information for you and your family on how to settle into life in BC quickly and easily. Updated regularly and available in 15 languages. 

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