Carnegie branch is closed owing to necessary repairs.

Loan Periods, Fines and Charges

LOAN PERIODS, LIMITS, RENEWALS & LATE CHARGES FOR LIBRARY MATERIAL

Fines are charged 7 days per week and include closed days. Library material must be returned before closing time on the due date.

Holders of CHILDREN’S, PRE-SCHOOL, and INSTITUTIONAL (DAYCARE, NURSING HOME) cards do not pay late return fines.

ITEM TYPE LOAN PERIOD LIMIT RENEWALS DAILY FINE MAXIMUM FINE
AGE 19+ AGE 14-18 AGE 19+ AGE 14-18
Books 21 days * 2 $0.30 $0.15 $12.00 $6.00
Book Club Sets 42 days 2 0 $1.00 $0.50 $12.00 $6.00
CDs 21 days 10 2 $0.30 $0.15 $12.00 $6.00
CD Audiobooks 21 days 10 2 $0.30 $0.15 $12.00 $6.00
CD-ROMs 21 days 2 2 $1.00 $0.50 $12.00 $6.00
DVDs and BluRay ** 15 2 $1.00 $0.50 $12.00 $6.00
** All Children's: 7 days
** Movies: 7 days
** TV Series & others: 21 days
DVDs and BluRay - Quick View 3 days 2 0 $1.00 $0.50 $12.00 $6.00
Fast Reads 7 days 2 0 $1.00 $0.50 $12.00 $6.00
Kill-A-Watt Voltage Meters 21 days 1 2 $1.00 $0.50 $12.00 $12.00
Nexus 9 Tablets 21 days 1 2 $1.00 $1.00 $12.00 $12.00
Language Learning Sets
(including DVDs)
21 days 2 2 $0.30 $0.15 $12.00 $6.00
Magazines 21 days 25 0 $0.30 $0.15 $5.00 $2.50
Musical Instruments 21 days 1 2 $1.00 $0.50 $12.00 $6.00
Pamphlets 21 days
* 2
$0.30 $0.15 $5.00 $2.50
Paperbacks 21 days * 2 $0.30 $0.15 $8.00 $4.00
Playsets
21 days
* 2
$0.30 $0.15 $12.00 $6.00
Reference loans  1-7 days
Varies
0
$2.00 $2.00 $25.00 $25.00
Video Games 7 days 2 0 $1.00 $0.50 $12.00

$6.00

Zines 21 days * 2 $0.30 $0.15 $5.00 $2.50

Note: Fines and limits listed are subject to change.

* Card Limits

  • The maximum number of library items on loan at one time is 50. New borrowers may have a maximum of 10 items on loan at one time during the first four months after getting a card.
  • No renewals on Interlibrary Loans.

Holds

  • Patrons must have a VPL library card number to place holds
  • 50 holds per card per calendar year at no charge
  • Each additional hold will cost $0.50. Limit of 50 holds per card at one time.
  • There is a $1.00 charge for holds not picked up.

Interlibrary Loan Holds

Charge depends on lending library.

  • Loan not picked up - $1.00 if borrowed from within B.C.
  • Loan not picked up - $5.00 if borrowed from outside B.C

Additional Charges

  • Non-pickup of holds: $1.00
  • Non-pickup of out-of-province interlibrary loans: $5.00
  • Charges for lost or damaged materials that have been catalogued will include a processing fee of $12.00. This fee helps to cover the costs of replacing a library item.

Lost Cards

Protect your library card as you would your credit cards. Lost or stolen cards must be reported immediately. Anything taken out on your card is your responsibility until the card is reported missing. The charge to replace a lost card is $2.00.

Borrowing Privileges

You are responsible for all the materials borrowed on your card and for any charges on items that are overdue, lost or damaged.

A borrower who has more than 10 items overdue, fines over $10.00, owes more than $10.00 in lost or damaged material, or has more than five items they claim to have returned but which the library has not located, will lose all borrowing privileges until their account has been brought below these limits.

Cards for Children and Youth - 18 Years and Younger

We do not charge late return fines to children, but we do encourage them to use the library responsibly: all other charges apply. When they reach 14 years of age, they will have their own youth card. Daily and maximum late return fines for youth aged 14 -18 are half the regular amount.

Adults may not borrow material for their own use on a child or youth library card. Parents are responsible for activity on a child's card until the child is 19 years of age.

Renewing Materials

You can renew materials at any VPL branch, or 24 hours a day via our automated telephone service (Telecirc 604-257-3830) or our website ("My VPL"). However, if the item is due that day, you must renew before closing to avoid overdue charges.

Returning Materials

Library materials should be returned before closing time on the due date. Fines are charged seven (7) days per week, including days the library is closed. Any material returned through the return slot will be treated as returned on the last day the library was open.

Materials may be returned to any other public libraries in the Lower Mainland that are part of InterLINK, but cannot be cleared from your record until they reach VPL. Interlibrary loan materials must be returned to VPL.

Email Notification

If you give us an email address, you will receive email notifications when your requests are ready for pickup, and overdue notices when material is a certain number of days overdue. Otherwise you will be contacted by phone or mail.

All borrowers who receive VPL email library notices will also get email reminders two days before items are due, so that they can return or renew their items before fines apply. Please note that failure to receive reminders from VPL will not excuse borrowers from late charges.

Change of Personal Information

If you change your address or other personal information, contact any branch of VPL, Or fill out a Change Your Contact Information form.

LOST AND DAMAGED MATERIALS

Full cost is charged for sets if one piece is missing or damaged.

JUVENILE, CLASS PROGRAM, PRESCHOOL, and INSTITUTIONAL (DAYCARE, NURSING HOME) cards are exempt from FINES and HANDLING CHARGES - Charge COST only.

Material Charges
Book Club sets cost (min. $15.00)* + $12.00 processing fee **
Books (hardcover) cost (min. $12.00)* + $12.00 processing fee **
CDs cost (min.$20.00)* + $12.00 processing fee **
CD ROMs cost (min.$50.00)* + $12.00 processing fee **
DVDs and BluRay cost (min.$15.00)* + $12.00 processing fee **
Video games cost (min $40.00)* + $12.00 processing fee **
Multi-media kits cost of set – full cost if one piece is missing (min. $20.00)* + one $12.00 processing fee **
Paperbacks $11.00 + fines
Playsets (multiple copies of playscript) $10.00 per copy + fines
Periodicals $8.00 + fines
Periodicals, Non English $10.00 + fines
Zines and Pamphlets $5.00 +fines
Device Charges
Kill-A-Watt EZ Voltage Meters $35.00 + $12.00 processing fee **
Nexus 9 Tablet $425.00  + $12.00 processing fee **
Musical Instruments, etc. Charges
Acoustic bass
$310.00 + $12.00 processing fee **
Banjo $375.00 + $12.00 processing fee **
Digital piano, 88 keys
$400.00 + $12.00 processing fee **
Drum, small & medium
$100.00 + $12.00 processing fee **
Guitar $110.00 + $12.00 processing fee **
Keyboard, 61 keys
$200.00 + $12.00 processing fee **
Mandolin $250.00 + $12.00 processing fee **
Ukulele $40.00 + $12.00 processing fee **
Violin $350.00 + $12.00 processing fee **
Xylophone $350.00 + $12.00 processing fee **
Gigbag $45.00 
Hardshell case
$85.00
Padded bag
$85.00 
Small instrument container
$20.00 
Bow $60.00 
Mallets $15.00 each 
Power adapter
$50.00 
Sustain pedal
$20.00 
Other Charges
Book Club sets canvas bags $15.00
Boxes, cases, and/or zipper cases $2.00
Multi-volume sets (plastic hanger, box) $3.00
USB Cable/Adaptor/Zipper case (for tablets)
$7.00/7.00/2.00
Tablet cover $14.00

* Minimum price applies if there is no price in the database.

** Processing fee covers staff time to delete item from database and the cost of ordering and processing the original item. Fines are not charged in addition to the processing fee.

PARTIALLY DAMAGED MATERIALS

Material Charges
Barcode or RFID TAG missing or damaged $2.00
Bind needed $12.00
Boxes, cases, and/or zipper cases for Compact Discs, DVDs, Video Games $2.00
Discs broken or damaged beyond repair See Lost Materials
Jacket or cover missing or damaged $1.00
Multi-volume sets (plastic hanger, box) $3.00
Pages Damaged: (per page) $1.00
Checked out on Adult card (6 or more pages): cost + $12.00 processing fee *
Checked out on Juvenile card (6 or more pages): cost only
Periodical page (up to cost of periodical) $0.50
(For mutilation that cannot be repaired, charge cost of the periodical.)

* Processing fee covers staff time to delete item and the cost of ordering and processing the original item. Fines are not charged in addition to the processing fee.

REPLACEMENT CARDS

Adult/Youth $ 2.00
Juvenile 1 free per calendar year, then $ 1.00

VISITOR CARDS

Lasts for 3 months (Lasts for 90 days) $30.00

SUBSCRIPTION FEES FOR NON INTERLINK BORROWERS

Type of Membership (Lasts for 182 Days)  
Adult $39.00
Youth (14-18)
$19.50
Child $19.50

 

INSPIRATION LAB

Recording Studio Missed Bookings - Fines and Studio Use Suspension

Cancellations must be made at least 24 hours in advance of your studio booking. Starting on June 20th, 2016, missed bookings or late cancellations will be subject to fines and suspended use of studios.

A Missed Booking occurs when the cardholder:

  1. Does not appear in the first 10 minutes of their studio booking,

    OR
     
  2. Cancels less than 24 hours before the scheduled studio booking.
Recording Studio Fine Duration of Recording Studio Use Suspension
1st Missed Booking None None. Note added to library record.
2nd Missed Booking $10 2 weeks
3rd Missed Booking $10 3 months
4th Missed Booking $10 1 year

COMPUTER PRINTOUTS

Paper Size B&W
per sheet single-sided (printed on one side)
B&W
per sheet double-sided (printed on both sides)
Colour
per sheet single-sided (printed on one side)
Colour
per sheet double-sided (printed on both sides)
8.5"x11" or 8.5"x14"
$0.20 $0.30 $0.75 $1.00
11"x17" $0.40 $0.60 $1.50 $2.00

PHOTOCOPYING

Paper Size B&W
photocopying single-sided (copied on one side)
B&W
photocopying double-sided (copied on both sides)
Colour
photocopying single-sided (copied on one side)
Colour
photocopying double-sided (copied on both sides)
8.5"x11" or 8.5"x14" $0.20 $0.40 $0.75 $1.50
11"x17" $0.40 $0.80 $1.50 $3.00

MICROFICHE / MICROFILM PRINTS

Paper Size B&W
single sided
8.5"x11" $0.40
11"x17" $0.60

Photocopier cards are available in various denominations.

SERVICE CHARGES

Staff Service
Non Colour Orders Picked Up $2.00 per print (includes applicable taxes)
Colour Orders Picked Up $3.50 per print (includes applicable taxes)
Service Charge - Billed/mailed/faxed pick up cost plus $4.00 postage & handling charge

FEE BASED INFORMATION RESEARCH SERVICE - (INFOACTION)

Contact InfoAction for quotes at: www.vpl.ca/infoaction
  Phone: 604.331.3612
  FAX: 604.331.3611

BOOK SALE PRICES

(Prices posted during book sales)

MISCELLANEOUS

VPL book bags (cloth) $3.00
VPL courier bags $7.99
USB flash drives at Central (32gb)
$23
NSF Cheques $20.00
Credit Card Charge Back Fee $15.00

HISTORICAL PHOTOGRAPHS

Our collection of Historical Photographs of BC and Yukon includes more than 250,000 black and white negatives and prints.

INTERLIBRARY LOANS

CHARGES TO VPL PATRONS
No charge except charges from other libraries will be passed on to patrons. Default charge of $15 will be assessed when precise charge is not known.
Books count as part of 50 free requests per year.
For Interlibrary Loans not picked up:
For material borrowed from within B.C. $1.00
For material borrowed from outside B.C. $5.00
Lost material - Books belonging to other libraries charges passed on to patrons plus a $12.00 handling fee
CHARGES TO OTHER LIBRARIES
Books sent to other libraries No Charge
Except reciprocal charges apply to libraries that charge us. (default charge minimum of $10 to some special libraries and minimum $30 to libraries outside Canada and US).*
Copies sent (including faxed) to other libraries:
For public libraries in B.C. No charge
For all other libraries in B.C. No charge if there is a free reciprocal agreement.
For all other libraries $15 up to 20 pages; $25 up to 50 pages. *
Invoicing fee to libraries outside Canada Additional $5.*
Rush service to libraries Additional fee of $10 plus courier fee if applicable *
Lost material - VPL books Replacement cost ($15.00 minimum) plus one $12.00 processing fee) *

* Fees will be charged in US dollars to non-Canadian libraries.

ROOM RENTALS

Go to www.vpl.ca/rooms for rates and capacities
Phone: 604.331.4045 for information
james.bond@vpl.ca